Please allow 1-2 business days to process your order. Expect an email within 3 business days to let you know your order is on the way!
Flat Rate Shipping:Orders are generally shipped within 1-2 business days using our preferred carrier (UPS). Flat rate shipping fee of $7.99 applies to orders shipping to all of the United States (except Hawaii & Alaska) Note: We do not ship outside of the United States at this time (nor Hawaii & Alaska).
Domestic Shipping Rates and Estimates:
For calculated shipping rates: Shipping options for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $7.99 flat rate standard shipping to all of the United States (except Hawaii & Alaska)
You may also take advantage of our free shipping tier for orders over $75. We also offer other shipping and delivery options, as summarized in the table below:
|
Shipping option |
Estimated delivery time |
Price |
|
Under $75 |
5 to 7 business days |
$7.99 |
|
Over $75 |
5 to 7 business days |
$0.00 |
|
Expedited |
3 to 5 business days |
$9.99 |
Refunds, Returns and Exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@lilyladue.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@lilyladue.com.
